Cancellation Policy

Last updated on January 14th 2024

At Poetistic, we aim to provide flexibility to our customers while ensuring that our business operations run smoothly. Please review our cancellation policy for various products and services:

Online eBooks

Cancellation Terms: Once an eBook has been purchased and delivered, it cannot be cancelled as it is a digital product.

Exceptions: In special circumstances, such as accidental duplicate orders, please contact us for assistance.

Physical Products (Bookmarks, Desk Calendars)

Cancellation Period: Orders can be cancelled within 24 hours of placement without any charges.

Cancellation After Shipment: If the order has already been shipped, it will be treated as a return, and our return policy will apply.

Offline Poetry Show Tickets

Cancellation Period: Tickets can be cancelled up to 48 hours before the scheduled event.

Refunds: Full refunds will be issued for cancellations made within the specified period. No refunds will be given for cancellations made less than 48 hours before the event.

Event Cancellation: In case of event cancellation by us, full refunds will be issued to all ticket holders.

General Terms

Processing of Refunds: Refunds for cancelled orders will be processed within 7-14 business days.

Method of Refund: Refunds will be credited to the original method of payment.

Contact for Cancellation: To cancel an order, please contact us at hello@poetistic.com with your order details.

Modifications to the Cancellation Policy

We reserve the right to modify this cancellation policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

For any queries regarding our shipping policy, please contact us at hello@poetistic.com